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Raffles Hospital

Raffles Hospital

Raffles Hospital is a tertiary hospital located in the heart of Singapore. The hospital is a leading integrated private health care provider in Asia. At Raffles Hospital, the team is committed to quality.

Medical Units
The hospital offers a full complement of specialist services combined with advanced medical and diagnostic technology. Its 21 specialist centres meet a wide variety of medical needs such as cardiology, neurology, obstetrics and gynaecology, oncology, and orthopaedics.

Patient comfort and safety
Raffles Hospital is equipped with beautifully appointed wards, day surgery, angiography suits, delivery suites, operating theatres, intensive care unit, and a neo-natal intensive care unit. The hospital also has its own radiology, clinical laboratory, pharmacy, dietetics, rehabilitation and Traditional Chinese Medicine departments. The hospital’s specialist clinics are organised as convenient one-stop centres, which collectively offer a comprehensive range of medical services to meet the specific needs of our patients.

* Raffles Hospital has a patient satisfaction rate of 72.2% according to the Customer Satisfaction Index of Singapore 2015.

Treatments & Procedures

Specialists

    don't have physican

    ;

Facilities

  • Medical records transfer

  • Mobility accessible rooms

  • Online doctor consultation

  • Parking available

  • TV in the room

+ Show more services

Location

Location

Raffles Hospital Road, 585 North Bridge Road
Singapore 188770

Reviews

  • Overall satisfaction

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  • Google Review
    Cynthia Wei

    Verified Review

    December 2016
  • Google Review
    Yayu Wang

    Verified Review

    December 2016

    I have decided to come to an end for treatment due to its POOR coordination (no follow up prior to the day surgery; appointment made yet not synchronised and I had made a wasted trip; requests via calls and messages were never acknowledged) and its POOR customer service (unapproachable attitude and ‘still’ expression)..

  • Google Review
    Su Min

    Verified Review

    December 2016
  • Google Review
    Michael Grolinger

    Verified Review

    December 2016

    I came here for a consultation during the day shift. The hospital is very clean and the staff is very helpful. The doctors are very efficient and if necessary they will also provide the medication. I spent less than 2 hours here, including time to wait, the consultation with the doctor, wait for medication and time to pay the bill.

  • Google Review
    Patricia Lye

    Verified Review

    December 2016

    Came here for prudential health screening. Was told that the report will be ready in a week time. After a week, no one called. I have to call in to check. Thereafter they called back, I requested for report to be sent via email. No email was sent, I came down to collect. Registered and has been waiting for the last 10min. This is a far cry from another clinic I went for the same prudential health check. All the reports were ready on the same day and a doctor actually went through the report w me.

  • Google Review
    Cher Hiak

    Verified Review

    November 2016
  • Google Review
    Regua Fred

    Verified Review

    November 2016
  • Google Review
    Ari Sarbima

    Verified Review

    October 2016

    i want a kidney donor…

  • Google Review
    wuhzsks

    Verified Review

    September 2016

    Good place to see doctor when sick. Nice facilities and services 🙂

  • Google Review
    Hugo Cid

    Verified Review

    September 2016

    Efficient and effective. Doctors, nurses, all personal were kind and informative.
    I was there at night shift in need for my kid.

  • Google Review
    Lenny The

    Verified Review

    August 2016
  • Google Review
    杨威

    Verified Review

    August 2016

    good

  • Google Review
    Al Victorov

    Verified Review

    June 2016
  • Google Review
    Zul Nasuha

    Verified Review

    May 2016

    Big problem for delivery

  • Google Review
    adrian g

    Verified Review

    May 2016

    Do not like their double pricing policy! Have been to hospitals in Bangkok, Hong Kong and Cebu, Philippines. Never ever been asked to pay extra because I’m a tourist! Not a very human & caring attitude! As a result, I refused to take the appointment.

  • Google Review
    Jesmark Benedicto

    Verified Review

    April 2016
  • Google Review
    Igor Ger

    Verified Review

    April 2016

    Серьезный госпиталь. Внимательный уход. Очень комфортабельные палаты. Побывать в нем пришлось в связи болезнью близкого человека.

  • Google Review
    Bradley Cazador

    Verified Review

    April 2016

    Have gone twice now, both times were very quick. Got seen within 5 minutes and 20 minutes and was very affordable.

  • Google Review
    Jonathan Ng

    Verified Review

    March 2016

    Polite staff..

  • Google Review
    Jeff Salmore

    Verified Review

    March 2016

    Needed to see a doc right away. Just walked in and waited only 10 minutes. Very professional and efficient. Cost is reasonable.

  • Google Review
    369 Skies

    Verified Review

    February 2016

    The best private Hospital amongst all

  • Google Review
    Mark Frugal

    Verified Review

    February 2016

    Healthcare facility with a reputation, but unhappy with the slow service.

  • Google Review
    Yuree Stacy Lim

    Verified Review

    February 2016

    Visit here for health chekup. Average waiting time seemed to be 2 hrs, even with a reservation. Most people in waiting lounge were extremely unhappy. My husband has to rebook one of his test to another day because it turned out to be there were no slot at the very day he reserved a week ago. Clearly a very poor management. I even saw a guy mistakenly guided to have food before finishing his test and end up scheduling another visit just for this. Staffs seems hard working and nice but that didn’t really helped resolving backed up process.

    I lived in three different countries. This hospital may be one of best one according to reports but one of most inefficiently manged one based on my experience. Prepare LOTS of time if you plan to visit here.

  • Google Review
    石晓冬

    Verified Review

    January 2016
  • Google Review
    MenPuL WOT

    Verified Review

    January 2016
  • Google Review
    多田富治

    Verified Review

    January 2016
  • Google Review
    Phuong La

    Verified Review

    January 2016
  • Google Review
    teepat sutabutra

    Verified Review

    January 2016
  • Google Review
    Hien Nguyen

    Verified Review

    January 2016

    Tuyệt đẹp

  • Google Review
    Jeremy Butteriss

    Verified Review

    January 2016

    Don’t answer their phone. Unbelievably long wait. So overcrowded many people in waiting room can’t find a seat. Basically a people factory. I feel bad for the overwhelmed staff.

  • Google Review
    Lingna Zheng

    Verified Review

    January 2016

    I have order the dinner set, when dinner time come, the nurse say sorry there is no dinner will be provided. What kind of service is this!!!

  • Google Review
    Sofía Bon Foster

    Verified Review

    January 2016

    Admin staff is really ineffective and unresponsive. Went there 3 times: the first times spent more than an our for discharge and thrid time waited one hour for them to find insuarance papers to get no attention.

  • Google Review
    Yi Chiao Cheng

    Verified Review

    January 2016

    I know my friends use the toilets there because they are cleaner

  • Google Review
    Gustavo Soares

    Verified Review

    January 2016

    Clean and huge. The staff communicates well, but doesn’t have the comforting attitude.

  • Google Review
    Jie Min Network

    Verified Review

    January 2016

    Staffs are very lovely and helpful. They are very resourceful to help me to solve my issue.

  • Google Review
    Doug Parker

    Verified Review

    January 2016

    Generally an OK experience. Staff were all very kind and friendly. The medical equipment was modern. My specialist seemed reasonably competent.

    Two criticisms: (a.) I would have liked to have seen a more international mix of doctors (though this is probably a regulatory issue and not the hospital’s fault) and (b.) all of the hospital rooms I saw were CARPETED. I don’t see how that can possibly be sanitary.

  • Google Review
    Rudi Carlsen

    Verified Review

    January 2016

    Reading over some of the feedbacks I am just smiling. I understand that sometimes things can happen and making the experience bad for some of you. But this is honestly one of the best hospital in the World. Try to travel some and you will understand what I am talking about!

  • Google Review
    Sophie Lai

    Verified Review

    January 2016

    Went for the health screening earlier and was told that their slots for X ray and ultrasound are full. I spent two hours just to take blood tests and to see the doctor. I have to fast again because I’m doing liver ultrasound. I have to revisit the hospital again and I’m a bust mother of two kids. The staff were nice and apologetic. Wouldn’t better scheduling of appointments have helped? There are sufficient staff but consultation rooms are fixed. There is no way they can accept more appointments. So scheduling is important.

  • Google Review
    Colin Hong

    Verified Review

    January 2016

    Clean and nice hospital. The dentists here are very friendly. However, there was one time when I received a last-minute phone call that my dentist couldn’t make it for an appointment. There should be a better scheduling system such that there are always some extra reserved slots with other dentists for patients who have already booked appointments, in case anything crops up.

  • Google Review
    khotang diktel

    Verified Review

    January 2015
  • Google Review
    Cyril Lee

    Verified Review

    January 2015
  • Google Review
    Allen Lee

    Verified Review

    January 2015
  • Google Review
    Ирина Краева

    Verified Review

    January 2015

    Спасибо огромное доктору Фонгу, Людмиле Волковой, Павлу Волкову за помощь и заботу!!! Вам здоровья и с Новым годом!

  • Google Review
    ana vasiljevic

    Verified Review

    January 2015

    Kindness and professionality on the highest level.

  • Google Review
    Singapore Doctors Directory

    Verified Review

    January 2015

    Conveniently located at Bugis MRT Station. Raffles Hospital is pretty popular for health screening.

  • Google Review
    Lynn Lee

    Verified Review

    January 2015

    A few months ago, I stayed 8 days in Raffles Hosp.

    On the 4th day, my doctor ordered a transfer from ICU to the general ward. It was before mid-day then. This was followed by a very long wait. My relatives waited with me. It was evening time by the time they finally moved me. Then came a series of horrors:

    1. My daughter drew the curtains and accidentally felt some wet sticky stuff.

    2. The floor was littered with food flakes.

    3. On the green mattress protector beneath my bed sheet was a blotch of stale blood stain (not from me)

    Altogether revulsive. I still cringe at the recollection. It was evident that the room was not duly cleaned up.

  • Google Review
    chen yi

    Verified Review

    January 2014
  • Google Review
    姚松

    Verified Review

    January 2014
  • Google Review
    Ulysis Pastor

    Verified Review

    January 2014
  • Google Review
    Quan Nguyen

    Verified Review

    January 2014
  • Google Review
    Kiana Rezaee

    Verified Review

    January 2014
  • Google Review
    Rohit Sharma

    Verified Review

    January 2014
  • Google Review
    Ryan Sun

    Verified Review

    January 2014
  • Google Review
    Maria M.

    Verified Review

    January 2014

    Needed follow up treatment after surgery in Indonesia.
    After having a horrible experience in another private Singaporean hospital I came to Raffels Hospital and they were competent and provided me with an excellent service that I couldn’t get better in my home country (Europe).
    Price was reasonable.
    If I need any further treatment I will definitively go back to Raffels!

  • Google Review
    phap phal

    Verified Review

    January 2013
  • Google Review
    Vijay Kumar

    Verified Review

    January 2013
  • Google Review
    A Google User

    Verified Review

    January 2012
  • Google Review
    A Google User

    Verified Review

    January 2012
  • Google Review
    A Google User

    Verified Review

    January 2012
  • Google Review
    A Google User

    Verified Review

    January 2012

    worst experience. period..
    1. got overcharged for a procedure.
    2. undercharged for another test and asked to pay up later. but the test was supposed to be part of package we already paid for??
    3. doctor totally not listening… recommended us another medication that was unsuitable. this was verified by an external doctor.
    4. never called for a test result.
    there’s something inherently wrong with the administration.. between the doctors and admin staff.
    we were charged for medicine we didn’t use..strongly do not recommend.
    extremely disappointing.

  • Google Review
    A Google User

    Verified Review

    January 2012

    I went to Raffles Hospital 3 weeks ago for a medical checkup. I was told to report to the clinic at level 2 at 10am. When I reached the hospital, I was made to fill in a form, and waited for 15 minutes before the staff asked me head down to level 1 instead. Despite having made an appointment, I was made to wait close to 4 hours for my check up to be done, and I was made to wait in line with other walk in patients. I was asked to fast for my blood test, and had to wait 2 1/2 hours to get my blood test done by that time it was 12.30 pm.

    I requested for my report to be send to me, which was supposed to have taken 1 week. It has been 3 weeks since, and still no sign of it. No calls, or emails, no communication from them.

    Very poor service, very long waiting time, very bad processing. will never head back there again.

  • Google Review
    A Google User

    Verified Review

    January 2011
  • Google Review
    A Google User

    Verified Review

    January 2011

    tertiary care private hospital
    It was converted from the former Blanco Court when Pidemco-Raffles Properties bought over the former shopping centre S$200 million was spent. [1] It was officially opened in 16 March 2002 by then Deputy Prime Minister Lee Hsien Loong.

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